HOLORA PERFORMANCE LTD.

Terms & Conditions

Last Updated: [2026]

IMPORTANT LEGAL NOTICE

PLEASE READ THESE TERMS OF SERVICE CAREFULLY.

These Terms of Service („Terms“) constitute a legally binding agreement between you and Holora Performance Ltd., a company incorporated under the laws of the Republic of Cyprus („Holora“, „Holora Performance“, „Company“, „we“, „our“, or „us“).

These Terms govern your access to and use of all Holora products, services, websites, applications, marketplaces, communities, content, artificial intelligence systems, wearable integrations, software, analytics tools, events, enterprise services, and related technologies.

By creating an account, accessing, downloading, browsing, purchasing, subscribing to, or otherwise using Holora, you acknowledge that you have read, understood, and agree to be bound by these Terms and all related policies incorporated herein by reference.

If you do not agree to these Terms, you must immediately discontinue use of Holora.

1. ACCEPTANCE OF TERMS

By accessing or using Holora, you represent and warrant that:

• You have the legal capacity to enter into binding agreements.
• You are at least eighteen (18) years of age.
• You will comply with all applicable laws, regulations, and platform policies.
• All information you provide is accurate and complete.
• You will not use the Platform for unlawful, fraudulent, harmful, or prohibited purposes.

Your continued use of Holora constitutes ongoing acceptance of these Terms and any future amendments.

2. LEGAL ENTITY

Holora Performance is operated by:

Holora Performance Ltd.
Republic of Cyprus

Additional operating entities, subsidiaries, affiliates, contractors, licensors, technology providers, and service providers may support specific services, regions, or operational activities.

References to „Holora“ throughout these Terms include Holora Performance Ltd. and its affiliated entities where applicable.

3. PURPOSE OF THE PLATFORM

Holora is a Human Performance Operating System™ designed to provide technology, education, communication, content distribution, performance tracking, community engagement, and marketplace functionality.

Holora combines:

• Artificial intelligence systems
• Educational content
• Community features
• Performance tracking
• Trainer marketplace services
• Nutrition guidance tools
• Recovery tools
• Wearable integrations
• Social interaction features
• Digital commerce functionality
• Enterprise services

The Platform is intended to support users in understanding their performance, lifestyle, wellbeing, recovery, and progress.

4. HOLORA’S ROLE

Holora operates solely as a technology platform and digital infrastructure provider.

Holora is not:

• A hospital
• A healthcare provider
• A physician
• A medical practice
• A rehabilitation clinic
• A psychological service
• A therapy provider
• An emergency response service
• A nutrition clinic
• A licensed healthcare institution

Holora does not provide:

• Medical advice
• Medical diagnosis
• Medical treatment
• Emergency services
• Healthcare services
• Clinical monitoring
• Professional healthcare supervision

Any content, guidance, recommendations, analytics, scores, insights, educational materials, or suggestions provided through Holora are intended solely for informational, educational, motivational, lifestyle, fitness, wellbeing, and general guidance purposes.

Users remain solely responsible for all decisions affecting their health, safety, wellbeing, finances, and personal circumstances.

5. ELIGIBILITY REQUIREMENTS

To use Holora, you must:

• Be at least eighteen (18) years of age.
• Possess legal capacity to enter into binding agreements.
• Not be prohibited from using the Platform under applicable laws.
• Not have been previously removed or banned by Holora.
• Comply with all platform requirements.

Holora may require identity verification, account verification, age verification, qualification verification, payment verification, or other compliance checks at any time.

Failure to satisfy eligibility requirements may result in suspension, restriction, or termination of access.

6. ACCOUNT REGISTRATION

Users may be required to create an account in order to access certain services.

You agree to:

• Provide accurate information.
• Keep information current.
• Maintain account security.
• Protect login credentials.
• Notify Holora of unauthorized access.
• Accept responsibility for activities conducted under your account.

Holora may refuse, suspend, limit, or terminate any account at its sole discretion where necessary for safety, compliance, fraud prevention, legal obligations, platform integrity, or business operations.

7. MODIFICATION OF TERMS

Holora reserves the right to modify, update, revise, replace, supplement, or remove portions of these Terms at any time.

Updated Terms may become effective immediately upon publication unless otherwise required by applicable law.

Continued use of Holora after modifications constitutes acceptance of the revised Terms.

Users are responsible for reviewing updated Terms periodically.

8. RELATIONSHIP BETWEEN USER AND HOLORA

Use of Holora does not create:

• Employment relationships
• Agency relationships
• Partnership relationships
• Joint ventures
• Fiduciary relationships
• Franchise relationships

Nothing within the Platform shall be interpreted as creating legal representation or professional supervision by Holora.

Users remain independent participants within the ecosystem.

9. SERVICE AVAILABILITY

Holora may modify, suspend, restrict, discontinue, replace, or remove any feature, service, functionality, content category, marketplace function, AI capability, wearable integration, subscription benefit, or platform component at any time.

Holora does not guarantee:

• Continuous availability
• Uninterrupted service
• Error-free operation
• Compatibility with all devices
• Future feature availability
• Specific functionality retention

Platform services are provided on an „as available“ basis.

10. AGREEMENT TO RELATED POLICIES

Your use of Holora is also subject to additional policies which may include:

Privacy Policy

AI Policy

Community Guidelines

Marketplace Terms

Trainer Agreement

Payment & Refund Policy

Health Disclaimer

Cookie Policy

Child Safety Policy

Enterprise Terms

Compliance Annexes

These policies form part of the overall Holora legal framework and are incorporated into these Terms by reference.

 

PART 2 — DEFINITIONS

For purposes of these Terms of Service, the following definitions shall apply:

2.1 Holora

„Holora“, „Holora Performance“, „Company“, „we“, „our“, or „us“ means Holora Performance Ltd., its parent companies, subsidiaries, affiliates, successors, assigns, licensors, contractors, technology providers, service providers, and authorized representatives where applicable.

2.2 Platform

„Platform“ means all websites, mobile applications, software, services, marketplaces, artificial intelligence systems, wearable integrations, content distribution channels, communication tools, APIs, analytics systems, digital products, enterprise solutions, events, communities, and technologies owned, operated, licensed, or made available by Holora.

2.3 User

„User“ means any individual or entity accessing, browsing, registering for, purchasing from, subscribing to, interacting with, or otherwise using the Platform.

2.4 Member

„Member“ means a registered User who has created an account within the Platform.

2.5 Professional

„Professional“ means any trainer, coach, educator, nutritionist, recovery specialist, health professional, content creator, consultant, mentor, instructor, practitioner, expert, service provider, or other individual offering services, content, education, guidance, programs, events, consultations, or expertise through the Platform.

2.6 Trainer

„Trainer“ means any individual providing fitness, exercise, performance, conditioning, coaching, athletic development, sports preparation, or related services through the Platform.

2.7 Nutritionist

„Nutritionist“ means any individual providing nutrition-related content, guidance, educational materials, meal plans, nutritional recommendations, or related services through the Platform.

2.8 Creator

„Creator“ means any User who publishes, uploads, distributes, sells, licenses, streams, promotes, or otherwise provides content through the Platform.

2.9 Marketplace

„Marketplace“ means any section of the Platform enabling Users and Professionals to discover, communicate, book, purchase, sell, provide, or receive services, content, consultations, subscriptions, events, programs, products, or digital offerings.

2.10 Marketplace Services

„Marketplace Services“ means all products, services, consultations, coaching, plans, educational offerings, subscriptions, digital goods, events, communications, and transactions facilitated through the Marketplace.

2.11 Independent Provider

„Independent Provider“ means any Professional operating through the Platform who is not employed, supervised, directed, controlled, managed, or represented by Holora.

2.12 AI Systems

„AI Systems“ means all artificial intelligence models, machine learning systems, algorithms, automated tools, recommendation engines, predictive systems, analytics engines, language models, scoring systems, and automated technologies made available by Holora.

2.13 AI Output

„AI Output“ means any recommendation, analysis, summary, score, suggestion, report, prediction, insight, response, educational material, generated content, or automated communication produced by AI Systems.

2.14 User Content

„User Content“ means all information, text, images, videos, audio, comments, reviews, messages, data, biometric information, training records, nutrition records, recovery records, wearable information, files, communications, and materials uploaded, submitted, shared, transmitted, stored, or created by a User.

2.15 Professional Content

„Professional Content“ means all content, programs, plans, services, educational materials, recommendations, consultations, communications, videos, documents, courses, events, and materials provided by Professionals.

2.16 Holora Content

„Holora Content“ means all content owned, licensed, developed, created, operated, or distributed by Holora, including trademarks, logos, software, designs, systems, interfaces, databases, methodologies, frameworks, graphics, and proprietary materials.

2.17 Health Data

„Health Data“ means information relating to health, wellbeing, fitness, exercise, recovery, sleep, activity levels, body measurements, nutrition, hydration, performance metrics, readiness metrics, recovery metrics, lifestyle factors, and similar information voluntarily submitted or generated through Platform use.

2.18 Biometric Data

„Biometric Data“ means physiological, biological, behavioral, sensor-based, wearable-generated, or body-related measurements collected, processed, stored, or analyzed through the Platform.

2.19 Wearable Data

„Wearable Data“ means information obtained from wearable devices, fitness trackers, smart watches, rings, sensors, health integrations, or third-party monitoring technologies.

2.20 Connected Devices

„Connected Devices“ means hardware, wearables, sensors, mobile devices, tablets, smart watches, smart rings, trackers, and third-party technologies integrated with the Platform.

2.21 Subscription Services

„Subscription Services“ means recurring paid services offered through monthly, annual, promotional, enterprise, family, corporate, trainer, creator, or other subscription plans.

2.22 Digital Goods

„Digital Goods“ means downloadable content, digital programs, courses, plans, subscriptions, memberships, media, educational resources, AI services, and other digital products.

2.23 Coins

„Coins“, „Credits“, or similar virtual units mean digital rewards, credits, loyalty units, engagement units, promotional units, subscription benefits, marketplace credits, or virtual currencies used within the Platform.

Coins have no cash value unless expressly stated otherwise by Holora.

2.24 Enterprise Services

„Enterprise Services“ means business-to-business services, corporate wellness programs, gym partnerships, hotel integrations, API access, enterprise software, analytics services, consulting services, licensing arrangements, and commercial partnerships.

2.25 Event

„Event“ means any virtual, physical, hybrid, educational, training, networking, coaching, wellness, performance, or promotional activity offered through or connected with the Platform.

2.26 Third-Party Services

„Third-Party Services“ means services, products, platforms, applications, payment processors, wearable manufacturers, analytics providers, hosting providers, cloud providers, communication services, software providers, and external technologies not owned or controlled by Holora.

2.27 Payment Processor

„Payment Processor“ means Stripe or any authorized third-party provider responsible for processing payments, subscriptions, transactions, refunds, or financial services.

2.28 Intellectual Property

„Intellectual Property“ means all copyrights, trademarks, service marks, trade names, trade dress, patents, trade secrets, databases, software rights, design rights, domain names, know-how, methodologies, and proprietary rights recognized under applicable laws.

2.29 Applicable Laws

„Applicable Laws“ means all local, national, international, regulatory, statutory, administrative, and governmental laws, regulations, directives, orders, guidelines, and legal requirements applicable to Platform operations.

2.30 Force Majeure Event

„Force Majeure Event“ means events beyond reasonable control, including natural disasters, war, terrorism, cyberattacks, pandemics, governmental actions, internet disruptions, power outages, labor disputes, infrastructure failures, cloud outages, or similar circumstances.

2.31 Interpretation

Headings are included for convenience only and shall not affect interpretation.

References to singular include plural and vice versa.

References to any gender include all genders.

The words „including“, „includes“, and „include“ shall be interpreted as „including without limitation.“

PART 3 — MARKETPLACE, PROFESSIONAL SERVICES & INDEPENDENT PROVIDERS

3.1 Marketplace Function

Holora operates a technology-enabled marketplace that allows Users to discover, communicate with, engage, purchase from, learn from, subscribe to, or otherwise interact with independent Professionals.

The Marketplace may facilitate access to:

• Personal trainers
• Fitness coaches
• Nutritionists
• Recovery specialists
• Educators
• Content creators
• Mentors
• Consultants
• Wellness professionals
• Sports professionals
• Performance specialists
• Enterprise providers
• Other independent service providers

Holora solely provides the digital infrastructure that enables these interactions.

3.2 No Employment Relationship

All Professionals using the Platform are independent third parties.

Nothing contained within the Platform shall be interpreted as creating:

• Employment
• Partnership
• Agency
• Joint venture
• Franchise
• Representative relationship
• Fiduciary relationship

between Holora and any Professional.

Professionals are solely responsible for:

• Their qualifications
• Certifications
• Licenses
• Registrations
• Insurance
• Professional conduct
• Advice
• Recommendations
• Programs
• Services
• Communications
• Business practices

3.3 No Professional Endorsement

Holora does not endorse, certify, verify, guarantee, warrant, or represent:

• Professional qualifications
• Professional competence
• Professional experience
• Certifications
• Licenses
• Educational background
• Results
• Recommendations
• Opinions
• Statements
• Advice
• Content
• Services

Any profile information displayed by a Professional originates from that Professional and may not be independently verified by Holora.

Users assume full responsibility for evaluating Professionals before engaging their services.

3.4 No Guarantee of Results

Holora makes no representation, warranty, or guarantee regarding:

• Weight loss
• Muscle gain
• Fitness improvements
• Performance improvements
• Recovery outcomes
• Longevity outcomes
• Nutritional outcomes
• Wellness outcomes
• Medical outcomes
• Business outcomes
• Educational outcomes
• Coaching outcomes

Individual results vary significantly and depend upon numerous factors beyond Holora’s control.

Past performance does not guarantee future results.

3.5 User Responsibility

Users remain solely responsible for:

• Selecting Professionals
• Evaluating qualifications
• Assessing suitability
• Following recommendations
• Implementing advice
• Participating in services
• Managing personal health decisions

Holora does not supervise, monitor, direct, or control decisions made between Users and Professionals.

3.6 Professional Responsibility

Professionals are solely responsible for:

• Accuracy of information
• Recommendations
• Advice
• Communications
• Services delivered
• Compliance with applicable laws
• Professional licensing obligations
• Certifications
• Insurance requirements
• Ethical obligations

Professionals shall not represent themselves as employees, agents, representatives, or spokespeople of Holora unless expressly authorized in writing.

3.7 Communications Between Users and Professionals

Communications occurring through:

• Messaging systems
• Video calls
• Voice calls
• Emails
• Community channels
• Events
• Consultations
• External communications

are conducted solely between the participating parties.

Holora does not guarantee:

• Accuracy
• Availability
• Suitability
• Legality
• Professional standards

of such communications.

3.8 Marketplace Transactions

Users may purchase:

• Training plans
• Nutrition plans
• Coaching services
• Consultations
• Courses
• Digital content
• Events
• Memberships
• Educational materials
• Other offerings

through the Marketplace.

Holora acts solely as a platform provider and payment facilitator where applicable.

Holora is not the provider of the underlying service unless expressly stated otherwise.

3.9 Disputes Between Users and Professionals

Disputes arising between Users and Professionals shall be resolved directly between the parties.

Holora is not obligated to:

• Investigate disputes
• Resolve disputes
• Mediate disputes
• Participate in legal proceedings
• Provide refunds
• Guarantee outcomes

Holora may, at its sole discretion, assist in reviewing complaints or taking platform enforcement actions.

Such actions do not create legal responsibility for the underlying dispute.

3.10 Professional Content

Professional Content may include:

• Programs
• Recommendations
• Videos
• Articles
• Courses
• Meal plans
• Exercise plans
• Educational materials
• Presentations
• Consultations

Professional Content reflects the views and opinions of the Professional providing it.

Holora does not necessarily endorse or agree with such content.

3.11 User Acknowledgement of Risk

Users acknowledge that interactions with Professionals may involve risks including:

• Physical injury
• Illness
• Emotional distress
• Financial loss
• Dissatisfaction
• Miscommunication
• Scheduling disputes
• Service disputes

Users voluntarily assume all risks associated with engaging Marketplace services.

3.12 Independent Business Operations

Professionals operate independent businesses.

Professionals are solely responsible for:

• Taxes
• Regulatory obligations
• Professional insurance
• Employment obligations
• Legal compliance
• Accounting obligations

Holora assumes no responsibility for a Professional’s business operations.

3.13 Reviews and Ratings

Users may submit ratings and reviews.

Holora does not verify:

• Accuracy
• Authenticity
• Completeness

of reviews submitted by Users.

Reviews represent personal opinions only.

Holora reserves the right to remove reviews that violate Platform policies.

3.14 Removal of Professionals

Holora may suspend, restrict, limit, or remove Professionals from the Platform at any time for:

• Policy violations
• Fraud
• Misrepresentation
• Safety concerns
• Regulatory concerns
• Legal obligations
• Platform integrity

Such actions do not create liability to Users or Professionals.

3.15 No Fiduciary Duty

Holora owes no fiduciary duty to:

• Users
• Professionals
• Trainers
• Nutritionists
• Coaches
• Creators
• Enterprise partners

Holora operates solely as an independent technology provider.

3.16 Survival

The provisions of this section shall survive:

• Account termination
• Subscription cancellation
• Service discontinuation
• Marketplace closure
• Termination of these Terms

to the maximum extent permitted by law.

PART 4 — ARTIFICIAL INTELLIGENCE, AUTOMATED SYSTEMS & RECOMMENDATIONS

4.1 AI Services

Holora may provide access to artificial intelligence systems, machine learning technologies, recommendation engines, predictive analytics, automated coaching tools, conversational interfaces, scoring systems, educational systems, and other automated technologies (collectively, „AI Services“).

AI Services are designed to assist Users in understanding information related to:

• Fitness
• Exercise
• Training
• Performance
• Nutrition
• Recovery
• Sleep
• Hydration
• Wellbeing
• Lifestyle habits
• Goal tracking
• Educational content

AI Services are intended solely for informational, educational, motivational, and lifestyle guidance purposes.

4.2 No Medical Advice

AI Services do not provide:

• Medical advice
• Medical diagnosis
• Medical treatment
• Clinical assessments
• Healthcare services
• Emergency services
• Mental health treatment
• Professional healthcare supervision

Nothing generated by AI Services shall be interpreted as:

• Medical advice
• Professional healthcare advice
• Clinical recommendations
• Medical clearance
• Medical diagnosis
• Healthcare treatment plans

Users should consult qualified healthcare professionals regarding medical concerns.

4.3 AI Limitations

Users acknowledge that AI Systems may:

• Produce inaccurate information
• Produce incomplete information
• Produce outdated information
• Misinterpret user input
• Generate incorrect recommendations
• Produce biased outputs
• Produce unexpected outputs
• Produce outputs that are unsuitable for specific users

AI Systems are not infallible.

Users must exercise independent judgment when evaluating AI-generated information.

4.4 No Guarantee of Accuracy

Holora makes no guarantee regarding:

• Accuracy
• Completeness
• Reliability
• Timeliness
• Suitability
• Effectiveness

of any AI Output.

All AI-generated information is provided on an „as available“ and „as generated“ basis.

4.5 User Responsibility

Users remain solely responsible for:

• Health decisions
• Training decisions
• Nutrition decisions
• Recovery decisions
• Lifestyle decisions
• Purchases
• Professional consultations
• Safety decisions

AI recommendations should not replace independent judgment.

4.6 Predictive Systems

Holora may provide predictive insights including:

• Readiness scores
• Recovery scores
• Performance forecasts
• Trend analyses
• Behavioral analyses
• Goal projections
• Recommendations

Such outputs represent automated estimates and probabilities only.

They are not guarantees of future outcomes.

4.7 Personalized Recommendations

AI Systems may generate recommendations using:

• User inputs
• Activity history
• Training data
• Nutrition data
• Recovery data
• Sleep data
• Hydration data
• Wearable information
• Device information
• Platform interactions

Personalization does not guarantee suitability or effectiveness.

4.8 AI Generated Communications

Holora may use AI to generate:

• Messages
• Notifications
• Recommendations
• Educational content
• Progress summaries
• Reports
• Insights
• Coaching prompts

Such communications are informational in nature and should not be interpreted as professional advice.

4.9 Human Professional Involvement

Where Professionals utilize Holora systems, AI outputs may be reviewed, supplemented, modified, accepted, rejected, or ignored by Professionals.

Holora does not guarantee that Professionals will rely upon or agree with AI-generated outputs.

4.10 Continuous Development

Holora reserves the right to:

• Modify AI Systems
• Replace AI Systems
• Update AI models
• Introduce new AI features
• Remove AI features
• Retrain models
• Change scoring methodologies

without prior notice.

Users acknowledge that AI outputs may change over time.

4.11 Data Used By AI Systems

AI Systems may process information provided by Users in accordance with the Privacy Policy.

Such processing may include:

• Analysis
• Pattern recognition
• Recommendation generation
• Progress evaluation
• Educational content generation
• Personalization

Holora shall process such information in accordance with applicable laws and platform policies.

4.12 AI and Professional Services

AI Services do not replace:

• Trainers
• Coaches
• Nutritionists
• Physicians
• Therapists
• Healthcare providers
• Recovery specialists

Users are encouraged to seek qualified professional advice when appropriate.

4.13 Emergency Situations

AI Services are not designed for:

• Medical emergencies
• Crisis intervention
• Emergency response
• Suicide prevention
• Emergency diagnosis

Users experiencing emergencies should immediately contact appropriate emergency services or healthcare providers.

4.14 No Warranty

Holora disclaims all warranties regarding AI Services, including warranties relating to:

• Accuracy
• Reliability
• Availability
• Performance
• Suitability
• Fitness for a particular purpose

to the maximum extent permitted by law.

4.15 Assumption of Risk

Users acknowledge and accept the risks associated with the use of AI-generated information.

Use of AI Services is entirely voluntary and undertaken at the User’s own risk.

4.16 Future Technologies

The provisions of this section shall apply to future technologies including:

• Advanced AI systems
• Predictive systems
• Autonomous systems
• Machine learning technologies
• Wearable intelligence systems
• Biometric analytics
• Future automated technologies

whether currently available or introduced in the future.

4.17 Survival

All provisions relating to AI Systems, limitations, disclaimers, assumptions of risk, and liability protections shall survive termination of these Terms.

PART 5 — HEALTH, FITNESS, NUTRITION, RECOVERY & WELLNESS DISCLAIMER

5.1 Important Disclaimer

Holora provides technology, educational resources, informational content, artificial intelligence systems, marketplace services, communication tools, performance tracking systems, wearable integrations, and access to independent Professionals.

Holora does not provide medical care, healthcare services, diagnosis, treatment, rehabilitation, therapy, or emergency services.

All information made available through the Platform is intended solely for informational, educational, motivational, fitness, nutrition, recovery, lifestyle, and general wellbeing purposes.

5.2 No Doctor–Patient Relationship

Use of Holora does not create:

• Doctor-patient relationships
• Therapist-patient relationships
• Healthcare provider relationships
• Clinical relationships
• Treatment relationships
• Medical supervision relationships

between Users and:

• Holora
• Holora personnel
• AI Systems
• Trainers
• Nutritionists
• Content creators
• Marketplace participants

unless expressly established outside the Platform under separate legal agreements.

5.3 No Medical Advice

Nothing available through the Platform constitutes:

• Medical advice
• Medical diagnosis
• Medical treatment
• Prescription services
• Clinical recommendations
• Healthcare services
• Emergency care
• Mental health treatment

Users should seek qualified healthcare advice regarding any medical concerns.

5.4 Consult Your Healthcare Provider

Users should consult qualified healthcare professionals before:

• Beginning exercise programs
• Modifying exercise programs
• Beginning nutrition programs
• Modifying nutrition programs
• Beginning recovery protocols
• Using supplements
• Engaging in high-intensity training
• Participating in athletic competitions
• Making significant lifestyle changes

particularly where Users have:

• Medical conditions
• Chronic illnesses
• Injuries
• Disabilities
• Cardiovascular conditions
• Metabolic disorders
• Pregnancy
• Other health concerns

5.5 Physical Activity Risks

Physical activity involves inherent risks.

Such risks may include:

• Muscle strains
• Ligament injuries
• Tendon injuries
• Joint injuries
• Fractures
• Falls
• Concussions
• Cardiovascular events
• Respiratory complications
• Illness
• Permanent injury
• Death

Users voluntarily assume all risks associated with physical activity.

5.6 Nutrition Risks

Nutrition-related guidance may not be suitable for all individuals.

Risks may include:

• Allergic reactions
• Nutrient deficiencies
• Nutrient excesses
• Digestive issues
• Metabolic complications
• Medication interactions
• Health complications

Users remain solely responsible for evaluating dietary decisions.

5.7 Supplement Disclaimer

Holora does not guarantee the safety, quality, legality, effectiveness, or suitability of any supplement, nutritional product, or wellness product referenced through the Platform.

Users should independently evaluate all supplement-related decisions.

5.8 Recovery Disclaimer

Recovery recommendations may include:

• Rest strategies
• Mobility protocols
• Sleep recommendations
• Recovery techniques
• Recovery technologies

Such recommendations may not be appropriate for every individual.

Users remain responsible for determining suitability.

5.9 Wearables and Tracking Systems

Wearables and tracking technologies may produce:

• Inaccurate measurements
• Delayed measurements
• Incomplete measurements
• Faulty readings
• Sensor errors

Holora does not guarantee the accuracy of wearable-generated data.

Wearable information should not be relied upon for medical purposes.

5.10 Performance Scores

Holora may provide:

• Readiness Scores
• Recovery Scores
• Longevity Scores
• Performance Scores
• Activity Scores
• Other proprietary metrics

These scores are informational estimates only.

They are not medical assessments, diagnostic tools, or healthcare evaluations.

5.11 Educational Content Disclaimer

Educational content available through the Platform may include:

• Articles
• Videos
• Courses
• AI-generated content
• Professional content
• User-generated content

Such content is intended solely for informational purposes.

Educational content should not be interpreted as professional advice.

5.12 Independent Professional Disclaimer

Professionals available through the Platform operate independently.

Holora does not supervise, direct, control, or manage the services provided by Professionals.

Users acknowledge that recommendations, plans, consultations, and services provided by Professionals remain the sole responsibility of those Professionals.

5.13 Health Data Interpretation

Health-related information displayed through the Platform may include:

• Training history
• Sleep information
• Recovery data
• Hydration information
• Nutrition information
• Performance metrics
• Wearable data

Such information should not be interpreted as medical findings.

Holora does not guarantee that interpretations are medically accurate.

5.14 Emergency Medical Situations

The Platform is not intended for emergency use.

Users should never rely upon Holora in situations involving:

• Medical emergencies
• Severe injuries
• Chest pain
• Stroke symptoms
• Suicidal ideation
• Mental health crises
• Emergency healthcare needs

Emergency situations require immediate contact with appropriate emergency services.

5.15 Assumption of Risk

By using the Platform, Users acknowledge and voluntarily assume all risks associated with:

• Exercise
• Training
• Nutrition
• Recovery
• Wearable usage
• Coaching services
• Marketplace services
• Educational content
• AI recommendations

including risks of injury, illness, disability, financial loss, emotional distress, or death.

5.16 Release of Liability

To the maximum extent permitted by law, Users release Holora, its affiliates, directors, officers, employees, contractors, licensors, technology providers, partners, and service providers from claims arising out of:

• Exercise participation
• Nutrition decisions
• Recovery decisions
• Marketplace interactions
• AI recommendations
• Educational content
• Professional services
• Wearable data
• User decisions

except where prohibited by applicable law.

5.17 No Guarantee of Outcomes

Holora makes no guarantee regarding:

• Health improvements
• Performance improvements
• Weight loss
• Muscle gain
• Longevity outcomes
• Recovery outcomes
• Wellness outcomes
• Behavioral outcomes

Individual outcomes depend upon numerous factors beyond Holora’s control.

5.18 User Responsibility for Decisions

All decisions relating to:

• Health
• Training
• Exercise
• Recovery
• Nutrition
• Lifestyle
• Supplementation
• Professional services

remain solely the responsibility of the User.

5.19 Future Health Technologies

This Disclaimer applies to current and future Holora technologies including:

• AI systems
• Wearables
• Smart devices
• Predictive systems
• Recovery systems
• Biometric technologies
• Future performance technologies

whether presently available or introduced in the future.

5.20 Survival

All disclaimers, assumptions of risk, releases, acknowledgements, and liability protections contained in this section shall survive termination of these Terms and continued use of the Platform.

PART 6 — USER ACCOUNTS, ACCEPTABLE USE, COMMUNITY CONDUCT, SAFETY, FRAUD PREVENTION & ENFORCEMENT

6.1 Purpose

Holora is designed to provide a safe, respectful, educational, performance-focused, and professional environment for users, professionals, creators, partners, and communities.

All Users agree to conduct themselves responsibly and lawfully when using the Platform.

6.2 Account Responsibility

Users are responsible for:

• Maintaining accurate account information
• Protecting login credentials
• Securing devices used to access the Platform
• Monitoring account activity
• Immediately reporting unauthorized access

Users are responsible for all activities occurring under their accounts.

6.3 Account Security

Users shall not:

• Share passwords
• Share authentication credentials
• Share access tokens
• Sell accounts
• Transfer accounts
• Rent accounts
• Permit unauthorized access

Holora may suspend accounts where account integrity is compromised.

6.4 Accurate Information

Users agree to provide information that is:

• Accurate
• Current
• Complete
• Truthful

Users may not impersonate:

• Other individuals
• Businesses
• Organizations
• Professionals
• Holora representatives

False identities may result in immediate account termination.

6.5 Prohibited Conduct

Users shall not engage in:

• Fraud
• Deception
• Harassment
• Abuse
• Threats
• Bullying
• Intimidation
• Hate speech
• Discrimination
• Defamation
• Stalking
• Impersonation
• Extortion
• Blackmail
• Illegal activities

Users must comply with all applicable laws.

6.6 Professional Misrepresentation

No User may falsely represent:

• Qualifications
• Certifications
• Licenses
• Professional credentials
• Educational background
• Experience
• Professional status

Professionals must maintain accurate profiles.

6.7 False Health Claims

Users and Professionals shall not publish:

• False medical claims
• Misleading health claims
• Unsupported treatment claims
• Dangerous recommendations
• Unverified cure claims
• Misleading performance promises

Holora may remove such content without notice.

6.8 Illegal Activities

The Platform may not be used for:

• Criminal activity
• Money laundering
• Terrorism
• Human trafficking
• Drug trafficking
• Financial fraud
• Securities fraud
• Identity theft
• Cybercrime

Holora may cooperate with law enforcement authorities where legally required.

6.9 Platform Abuse

Users shall not:

• Attempt to disrupt services
• Circumvent security controls
• Reverse engineer systems
• Scrape data
• Mine data without authorization
• Conduct denial-of-service attacks
• Deploy malicious software
• Interfere with platform operations

Such conduct may result in immediate termination and legal action.

6.10 Automated Access Restrictions

Users may not use:

• Bots
• Scrapers
• Crawlers
• Automated scripts
• Artificial accounts
• Automation systems

without prior written authorization from Holora.

6.11 Intellectual Property Violations

Users shall not:

• Upload infringing content
• Violate copyrights
• Violate trademarks
• Violate intellectual property rights

Holora may remove content and terminate accounts where infringement is suspected.

6.12 Community Standards

Users are expected to:

• Treat others respectfully
• Communicate professionally
• Contribute constructively
• Avoid abusive conduct
• Promote a safe environment

Holora reserves discretion in determining community standards violations.

6.13 User Generated Content

Users are solely responsible for content they:

• Publish
• Upload
• Share
• Stream
• Distribute
• Communicate

Holora assumes no responsibility for User Content.

6.14 Reviews and Ratings

Reviews must be:

• Honest
• Accurate
• Non-deceptive
• Based on genuine experiences

Users shall not:

• Purchase reviews
• Manipulate ratings
• Publish fake reviews
• Coordinate review campaigns

Holora may remove suspicious reviews.

6.15 Marketplace Conduct

Users and Professionals shall conduct Marketplace activities honestly and lawfully.

Prohibited conduct includes:

• Misrepresentation
• Hidden fees
• False promises
• Fraudulent transactions
• Unlicensed activities
• Credential falsification

6.16 Payment Abuse

Users may not:

• Conduct chargeback fraud
• Use stolen payment methods
• Abuse refund systems
• Manipulate subscription systems
• Exploit pricing errors

Holora reserves the right to recover losses arising from fraudulent conduct.

6.17 Coin System Abuse

Users shall not:

• Manipulate rewards systems
• Use automated farming methods
• Create fake accounts
• Abuse referral systems
• Artificially inflate engagement

Holora may revoke Coins, rewards, benefits, or accounts where abuse is detected.

6.18 Security Monitoring

Holora may monitor Platform activity for:

• Fraud prevention
• Abuse prevention
• Security purposes
• Regulatory compliance
• Platform integrity

Such monitoring may include automated systems and human review.

6.19 Investigations

Holora may investigate suspected violations of:

• These Terms
• Platform policies
• Applicable laws
• Community standards

Users agree to cooperate with reasonable investigations.

6.20 Enforcement Rights

Holora may:

• Remove content
• Restrict functionality
• Suspend accounts
• Terminate accounts
• Remove Professionals
• Remove Marketplace listings
• Freeze transactions
• Revoke Coins
• Restrict access

where Holora reasonably determines such action is appropriate.

6.21 No Obligation to Monitor

Holora reserves the right, but not the obligation, to monitor:

• Content
• Communications
• Marketplace activity
• Community activity

Failure to monitor does not create liability.

6.22 Reporting Violations

Users may report:

• Abuse
• Harassment
• Fraud
• Dangerous content
• Policy violations

Holora may investigate reported matters at its discretion.

6.23 Preservation of Evidence

Holora may preserve:

• Account information
• Communications
• Transaction records
• Platform activity

where necessary for compliance, investigations, dispute resolution, or legal obligations.

6.24 Platform Integrity

Holora may take any action reasonably necessary to protect:

• Users
• Professionals
• Platform operations
• Security
• Brand reputation
• Legal compliance
• Marketplace integrity

including actions not specifically listed within these Terms.

6.25 No Liability for Enforcement Actions

Holora shall not be liable for:

• Account suspensions
• Account removals
• Content removals
• Marketplace restrictions
• Enforcement actions

taken in good faith to protect the Platform.

6.26 Survival

The provisions of this section shall survive termination of these Terms and continued use of the Platform.

PART 7 — INTELLECTUAL PROPERTY, CONTENT OWNERSHIP, USER LICENSES, PROFESSIONAL CONTENT, CREATOR RIGHTS, AI-GENERATED CONTENT & BRAND PROTECTION

7.1 Ownership of the Platform

The Platform and all associated rights are owned by Holora or its licensors.

This includes, without limitation:

• Software
• Source code
• Object code
• Databases
• Algorithms
• AI systems
• Interfaces
• Designs
• Layouts
• Features
• Functionality
• Graphics
• Icons
• Videos
• Documents
• Methodologies
• Frameworks
• Scoring systems
• Trademarks
• Logos
• Brand assets

All rights not expressly granted remain reserved by Holora.

7.2 Intellectual Property Rights

The Platform is protected by:

• Copyright laws
• Trademark laws
• Patent laws
• Trade secret laws
• Database rights
• Design rights
• International intellectual property treaties

Users acquire no ownership rights through use of the Platform.

7.3 Holora Trademarks

„HOLORA“, „HOLORA PERFORMANCE“, the Holora logos, slogans, marks, designs, product names, feature names, scoring systems, methodologies, and related branding are proprietary trademarks and intellectual property of Holora.

Users may not use Holora branding without prior written authorization.

7.4 Limited User License

Subject to compliance with these Terms, Holora grants Users a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for its intended purposes.

No other rights are granted.

7.5 Restrictions

Users may not:

• Copy Platform software
• Modify Platform software
• Reverse engineer systems
• Decompile software
• Replicate features
• Create derivative works
• Build competing products using Holora intellectual property
• Remove proprietary notices
• Circumvent security measures

except where expressly permitted by applicable law.

7.6 User Content Ownership

Users retain ownership of User Content they create and submit to the Platform.

Submission of User Content does not transfer ownership to Holora.

However, Users grant Holora the licenses described below.

7.7 User Content License

By submitting User Content, Users grant Holora a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to:

• Host
• Store
• Process
• Reproduce
• Display
• Publish
• Distribute
• Modify
• Format
• Analyze
• Index
• Backup
• Promote

such content solely for purposes related to operating, maintaining, improving, securing, marketing, developing, and providing Platform services.

7.8 User Representations

Users represent and warrant that:

• They own User Content; or
• They possess all necessary rights to submit User Content.

Users further represent that submitted content does not violate:

• Copyright laws
• Trademark laws
• Privacy rights
• Publicity rights
• Applicable laws

7.9 Professional Content

Professionals retain ownership of Professional Content they create.

However, Professionals grant Holora licenses necessary to:

• Display Professional Content
• Promote Professional Content
• Distribute Professional Content
• Facilitate Marketplace services
• Operate the Platform

during and after publication.

7.10 Marketplace Content

Programs, plans, courses, videos, educational materials, consultations, and services offered through the Marketplace remain the responsibility of the Professional providing them.

Holora assumes no ownership of Professional Content unless otherwise agreed in writing.

7.11 Creator Content

Creators retain ownership of Creator Content.

Creators grant Holora licenses necessary to:

• Host content
• Stream content
• Display content
• Market content
• Promote content
• Recommend content
• Deliver content to users

through the Platform.

7.12 Promotional Rights

Users, Professionals, and Creators grant Holora the right to use publicly available Platform content for:

• Marketing
• Promotion
• Advertising
• Public relations
• Investor communications
• Business presentations

unless prohibited by law or withdrawn in accordance with applicable policies.

7.13 Feedback

Any suggestions, ideas, recommendations, comments, improvements, concepts, inventions, innovations, or feedback submitted to Holora may be used without restriction.

Users acknowledge that Holora may utilize such feedback without compensation.

7.14 AI-Generated Content

AI-generated outputs may include:

• Recommendations
• Reports
• Educational content
• Summaries
• Analyses
• Insights
• Generated text

Holora retains ownership of underlying AI systems, methodologies, models, prompts, frameworks, and technologies.

Users receive a limited right to use AI-generated outputs for personal purposes unless otherwise specified.

7.15 Data Analytics Rights

Holora may create:

• Aggregated datasets
• Anonymous datasets
• Statistical reports
• Performance insights
• Platform analytics

provided such information cannot reasonably identify individual Users.

Such information may be used for:

• Research
• Product improvement
• Business operations
• Reporting
• Benchmarking

subject to applicable law.

7.16 Public Profiles

Users who choose to maintain public profiles acknowledge that publicly visible information may be viewed by:

• Other Users
• Professionals
• Search engines
• Enterprise partners
• Platform visitors

subject to platform settings and applicable laws.

7.17 Copyright Complaints

Holora respects intellectual property rights.

Rights holders may submit notices regarding alleged infringement.

Holora reserves the right to:

• Remove content
• Suspend accounts
• Restrict access
• Terminate repeat infringers

where appropriate.

7.18 Brand Protection

Users shall not:

• Use Holora trademarks without authorization
• Misrepresent affiliation with Holora
• Create confusingly similar branding
• Register domains that infringe Holora rights
• Mislead consumers regarding association with Holora

Holora reserves all enforcement rights available under applicable law.

7.19 Platform Data Protection

Users may not:

• Scrape Platform data
• Copy databases
• Harvest user information
• Extract Marketplace information
• Republish Platform content

without prior written authorization.

7.20 Future Technologies

All intellectual property protections described in these Terms apply to:

• Current technologies
• Future technologies
• AI systems
• Wearables
• Virtual environments
• Digital assets
• Emerging technologies

whether currently existing or developed in the future.

7.21 Survival

All intellectual property rights, licenses, ownership provisions, restrictions, enforcement rights, and related protections shall survive termination of these Terms.

PART 8 — SUBSCRIPTIONS, PAYMENTS, STRIPE PROCESSING, COINS, DIGITAL GOODS, REFUNDS, RENEWALS & BILLING

8.1 Paid Services

Holora may offer paid products and services including:

• Memberships
• Subscriptions
• Marketplace services
• Trainer services
• Nutrition services
• Recovery services
• AI services
• Premium content
• Courses
• Events
• Enterprise services
• Digital goods
• Virtual goods
• Coin packages
• Future paid services

Certain services may require payment before access is granted.

8.2 Subscription Plans

Holora may offer recurring subscription plans including:

• Monthly plans
• Annual plans
• Promotional plans
• Enterprise plans
• Corporate plans
• Family plans
• Regional plans
• Future subscription models

Subscription benefits may vary by plan and region.

8.3 Pricing

Pricing may vary based on:

• Country
• Region
• Currency
• Platform
• Promotions
• Taxes
• Regulatory requirements
• Business considerations

Holora reserves the right to modify pricing at any time.

Where required by law, reasonable notice will be provided.

8.4 Automatic Renewal

Unless otherwise stated, subscriptions automatically renew at the end of each billing period.

By subscribing, Users authorize recurring charges using their selected payment method.

Renewal charges continue until cancellation.

8.5 Cancellation

Users may cancel subscriptions at any time.

Cancellation prevents future renewal charges but does not automatically generate refunds for previously paid billing periods unless required by law.

Access may continue until the end of the active billing cycle.

8.6 Free Trials

Holora may offer free trials.

Unless cancelled before the trial period ends, paid subscriptions may automatically begin.

Users are responsible for managing trial cancellations.

8.7 Payment Processing

Payments may be processed through:

• Stripe
• Apple
• Google
• Banks
• Payment gateways
• Future payment providers

Payment processing services are governed by the terms and policies of those providers.

8.8 Payment Information

Holora does not store:

• Full credit card numbers
• Card security codes
• Complete payment credentials

Payment information is processed by authorized payment processors.

Users acknowledge that payment processors maintain separate terms and privacy practices.

8.9 Taxes

Users are responsible for taxes, duties, levies, charges, and governmental assessments applicable to purchases.

Prices may be displayed exclusive or inclusive of taxes depending upon local requirements.

8.10 Currency Conversion

Where applicable, payment providers may perform currency conversions.

Holora is not responsible for:

• Exchange rates
• Conversion fees
• Bank fees
• Foreign transaction fees

imposed by third parties.

8.11 Marketplace Transactions

Marketplace purchases may involve services provided by independent Professionals.

Holora facilitates access to such transactions but is not the provider of the underlying service unless expressly stated otherwise.

8.12 Digital Goods

Digital Goods may include:

• Courses
• Plans
• Videos
• Educational content
• AI services
• Downloads
• Digital products
• Virtual services

Digital Goods may become available immediately upon purchase.

8.13 No Guarantee of Availability

Purchased content may become unavailable due to:

• Licensing changes
• Platform changes
• Regulatory requirements
• Provider removal
• Business decisions

Holora may modify or discontinue content at any time.

8.14 Refund Policy

Except where required by applicable law:

• Purchases are generally non-refundable.
• Digital Goods are generally non-refundable once accessed.
• Marketplace services may be subject to provider-specific terms.
• Subscription fees are generally non-refundable for partial billing periods.

Refund eligibility may vary by jurisdiction.

8.15 Chargebacks

Users agree not to initiate fraudulent chargebacks.

Where a chargeback occurs, Holora may:

• Suspend accounts
• Restrict services
• Recover losses
• Contest chargebacks
• Pursue legal remedies

where permitted by law.

8.16 Failed Payments

If payment cannot be successfully processed, Holora may:

• Suspend subscriptions
• Restrict services
• Limit functionality
• Terminate access

until payment issues are resolved.

8.17 Promotional Offers

Promotions may be subject to:

• Eligibility requirements
• Time limitations
• Geographic limitations
• Usage restrictions

Holora reserves the right to modify or terminate promotions at any time.

8.18 Coin System

Holora may offer Coins, Credits, Points, Rewards, Tokens, or similar virtual units.

Such units may be obtained through:

• Purchases
• Subscriptions
• Promotions
• Engagement activities
• Referrals
• Other activities

as determined by Holora.

8.19 No Monetary Value

Unless expressly required by law, Coins:

• Are not legal tender
• Are not currency
• Are not bank deposits
• Are not financial instruments
• Do not represent property rights

Coins generally possess no cash value.

8.20 Coin Expiration

Holora may establish expiration periods for:

• Promotional Coins
• Subscription Coins
• Reward Coins
• Referral Coins
• Other virtual benefits

Expired Coins may be removed without compensation.

8.21 Coin Adjustments

Holora may:

• Issue Coins
• Revoke Coins
• Correct balances
• Adjust balances
• Remove balances

where fraud, abuse, technical issues, or policy violations are detected.

8.22 Subscription Benefits

Certain subscription plans may include:

• Coin allocations
• Premium features
• Marketplace access
• AI access
• Content access

Benefits may change over time.

8.23 Enterprise Billing

Enterprise customers may be subject to:

• Separate agreements
• Custom pricing
• Invoicing arrangements
• Service-level commitments

where applicable.

8.24 Future Payment Methods

Holora may introduce future payment methods including:

• Alternative payment providers
• Regional payment systems
• Mobile payments
• Digital wallets
• Future payment technologies

without requiring amendment of these Terms.

8.25 No Investment Purpose

Coins, credits, rewards, benefits, and virtual units are intended solely for Platform use.

Users may not purchase Coins for:

• Investment purposes
• Speculation
• Financial gain
• Trading activities

unless expressly permitted by Holora.

8.26 Fraud Prevention

Holora may investigate:

• Payment fraud
• Refund abuse
• Coin manipulation
• Promotional abuse
• Marketplace fraud

and may take enforcement actions where appropriate.

8.27 Limitation of Liability

To the maximum extent permitted by law, Holora shall not be liable for:

• Banking issues
• Processor failures
• Payment delays
• Currency fluctuations
• Provider outages
• Third-party payment errors

outside Holora’s reasonable control.

8.28 Survival

Payment obligations, refund restrictions, fraud provisions, coin provisions, and financial protections shall survive termination of these Terms.

PART 9 — APP STORE, GOOGLE PLAY, THIRD-PARTY PLATFORMS, WEARABLES, DEVICE INTEGRATIONS, HEALTH CONNECTORS & BIOMETRIC SYSTEMS

9.1 Third-Party Platforms

The Platform may be made available through or integrated with third-party platforms including:

• Apple App Store
• Google Play
• Web browsers
• Device manufacturers
• Wearable providers
• Cloud providers
• Payment providers
• Enterprise partners
• Future distribution channels

Users acknowledge that such third-party providers maintain separate terms, policies, and operational requirements.

9.2 Apple App Store

Where the Platform is accessed through Apple devices or services:

• Apple is not responsible for the Platform.
• Apple has no obligation to provide maintenance or support.
• Apple is not responsible for claims relating to the Platform.
• Apple is not responsible for legal compliance of the Platform.
• Apple is not responsible for service performance.

Users acknowledge that Apple and its subsidiaries are third-party beneficiaries of these Terms where required by applicable Apple policies.

9.3 Google Play

Where the Platform is accessed through Google Play:

• Google is not responsible for Platform operation.
• Google provides distribution services only.
• Google bears no responsibility for Marketplace services.
• Google bears no responsibility for AI-generated content.
• Google bears no responsibility for Professional services.

Users remain subject to applicable Google policies.

9.4 Third-Party Software

The Platform may incorporate software, tools, libraries, frameworks, APIs, SDKs, and technologies provided by third parties.

Such technologies may be governed by:

• Separate licenses
• Separate terms
• Open-source licenses
• Third-party policies

Users agree to comply with applicable requirements.

9.5 Wearable Integrations

Holora may integrate with:

• Smart watches
• Smart rings
• Fitness trackers
• Biometric devices
• Sensors
• Health monitoring systems
• Future wearable technologies

to facilitate Platform functionality.

9.6 Future Holora Devices

Holora may introduce proprietary hardware including:

• Wearables
• Smart rings
• Smart bands
• Sensors
• Performance devices
• Recovery devices
• Future technologies

These Terms shall apply to such devices unless supplemented by additional agreements.

9.7 Connected Devices

Users may connect devices through:

• APIs
• Platform integrations
• Device pairing
• Software integrations
• Third-party connectors

Holora does not guarantee compatibility with all devices.

9.8 Health Connectors

The Platform may integrate with:

• Apple Health
• Health Connect
• Garmin
• Fitbit
• Oura
• WHOOP
• Polar
• Suunto
• Other health and fitness services

subject to availability and applicable permissions.

9.9 User Authorization

Users authorize Holora to access information from connected systems where permission is granted.

Users may revoke permissions in accordance with platform settings and applicable laws.

9.10 Device Accuracy Disclaimer

Connected devices may produce:

• Inaccurate measurements
• Delayed measurements
• Incomplete measurements
• Technical errors
• Sensor failures

Holora does not guarantee accuracy of third-party device information.

9.11 Biometric Data Disclaimer

Biometric data generated through connected systems may include:

• Heart rate
• Heart rate variability
• Sleep information
• Movement information
• Oxygen measurements
• Temperature measurements
• Recovery metrics
• Activity metrics

Such information is informational in nature and should not be relied upon for medical purposes.

9.12 No Medical Device Representation

Unless expressly stated otherwise, neither the Platform nor associated technologies constitute:

• Medical devices
• Diagnostic devices
• Healthcare systems
• Clinical systems

under applicable laws.

9.13 Third-Party Services

Holora does not control:

• Third-party providers
• Device manufacturers
• Software vendors
• Integration partners

and is not responsible for their actions, omissions, products, services, or failures.

9.14 Service Interruptions

Integrations may become unavailable due to:

• Technical failures
• Provider decisions
• API changes
• Regulatory changes
• Business decisions

Holora does not guarantee uninterrupted availability of integrations.

9.15 Data Synchronization

Holora does not guarantee:

• Real-time synchronization
• Complete synchronization
• Error-free synchronization

between connected systems.

Users remain responsible for verifying information where necessary.

9.16 Device Security

Users remain responsible for securing:

• Connected devices
• Mobile devices
• Authentication credentials
• Connected accounts

Holora is not responsible for security failures occurring outside its reasonable control.

9.17 Future Technologies

This section applies to future technologies including:

• AI wearables
• Biometric systems
• Smart environments
• Embedded technologies
• Digital health systems
• Future performance technologies

whether currently available or introduced in the future.

9.18 No Warranty

Holora disclaims all warranties regarding:

• Device compatibility
• Device performance
• Device accuracy
• Integration reliability
• Biometric measurements
• Future functionality

to the maximum extent permitted by law.

9.19 Survival

The provisions of this section shall survive termination of these Terms and continued use of Platform-connected technologies.

PART 10 — PRIVACY, DATA PROCESSING, HEALTH DATA, INTERNATIONAL TRANSFERS & REGULATORY COMPLIANCE

10.1 Relationship to Privacy Policy

Use of the Platform is subject to the Holora Privacy Policy.

The Privacy Policy forms part of the overall legal framework governing the Platform.

In the event of conflict between these Terms and the Privacy Policy regarding data processing activities, the Privacy Policy shall govern those specific matters.

10.2 Data Processing Overview

Holora may collect, process, store, analyze, transmit, organize, structure, secure, and otherwise use information necessary to:

• Operate the Platform
• Deliver services
• Personalize experiences
• Facilitate Marketplace activities
• Generate AI recommendations
• Improve functionality
• Maintain security
• Comply with legal obligations

All processing shall be performed in accordance with applicable laws.

10.3 Categories of Information

Information processed by Holora may include:

Account Information

• Name
• Username
• Email address
• Profile information
• Contact information

Platform Activity Information

• Usage history
• Content interactions
• Marketplace activity
• Communications
• Preferences

Health & Performance Information

• Training data
• Exercise records
• Recovery records
• Nutrition records
• Hydration records
• Goal information
• Sleep information
• Activity information

Device Information

• Device identifiers
• Operating system information
• Browser information
• Platform access information

Wearable Information

• Connected device information
• Sensor information
• Biometric measurements
• Performance metrics

10.4 Health-Related Information

Holora may process health-related and performance-related information solely for purposes connected with:

• User-requested services
• Personalization
• Analytics
• Progress tracking
• Educational functionality
• AI recommendations
• Professional guidance

Such information is processed for the benefit of Users and Platform functionality.

10.5 No Sale of Health Data

Holora does not sell Users‘ health-related information.

Holora does not sell:

• Training information
• Recovery information
• Nutrition information
• Sleep information
• Biometric information
• Wearable information

for advertising or unrelated commercial purposes.

10.6 Marketplace Data Sharing

Where Users engage Professionals through the Platform, certain information may be shared with those Professionals to facilitate requested services.

Examples may include:

• Training history
• Goal information
• Nutrition information
• Recovery information
• Progress information

Users control whether they choose to engage Professionals through the Platform.

10.7 AI Processing

Information provided by Users may be processed by AI Systems for purposes including:

• Personalization
• Recommendation generation
• Progress analysis
• Educational insights
• Reporting
• Performance guidance

AI processing is described in greater detail within the Privacy Policy and AI Policy.

10.8 Third-Party Service Providers

Holora may utilize third-party providers for:

• Cloud hosting
• Infrastructure
• Data storage
• Analytics
• Communications
• Customer support
• Security
• Payment processing

Examples may include:

• Amazon Web Services (AWS)
• Google Cloud
• Microsoft Azure
• Stripe
• Similar providers

Providers receive only information reasonably necessary to perform their services.

10.9 Payment Information

Holora does not store:

• Complete credit card numbers
• Card verification codes
• Full payment credentials

Payment processing is conducted by authorized payment processors.

Users remain subject to processor-specific terms and policies.

10.10 International Data Transfers

Holora may process information internationally.

Information may be transferred between countries where:

• Services are provided
• Infrastructure is located
• Providers operate
• Legal obligations require

Holora shall implement reasonable safeguards where required by applicable law.

10.11 Security Measures

Holora implements administrative, technical, organizational, and physical safeguards designed to protect information against:

• Unauthorized access
• Unauthorized disclosure
• Unauthorized alteration
• Unauthorized destruction

No security system can guarantee absolute security.

Users acknowledge the inherent risks associated with digital systems.

10.12 Data Retention

Holora may retain information for periods reasonably necessary to:

• Operate services
• Maintain records
• Resolve disputes
• Prevent fraud
• Enforce agreements
• Comply with legal obligations

Retention periods may vary based on the nature of the information involved.

10.13 User Rights

Where required by applicable law, Users may possess rights including:

• Access rights
• Correction rights
• Deletion rights
• Restriction rights
• Portability rights
• Objection rights

Such rights may be subject to legal limitations and verification requirements.

10.14 Regulatory Compliance

Holora intends to operate in accordance with applicable legal requirements which may include:

• GDPR
• UK GDPR
• CCPA
• CPRA
• Consumer protection laws
• Privacy regulations
• Data security requirements

Nothing in these Terms limits rights that cannot legally be waived.

10.15 Government Requests

Holora may disclose information where required by:

• Court orders
• Legal process
• Regulatory obligations
• Law enforcement requests
• National security requirements

where disclosure is legally required or permitted.

10.16 Enterprise Services

Enterprise clients may be subject to additional:

• Data processing agreements
• Security requirements
• Compliance obligations
• Contractual commitments

where applicable.

10.17 Future Technologies

This section applies to future technologies including:

• AI systems
• Wearable systems
• Biometric systems
• Connected devices
• Emerging technologies

introduced by the Platform.

10.18 No Guarantee

Holora does not guarantee that:

• Services will always be available
• Transfers will always be uninterrupted
• Security measures will prevent all incidents

Users acknowledge the realities and limitations of modern technology systems.

10.19 Survival

The provisions of this section relating to privacy, data processing, compliance, security, retention, disclosures, and regulatory obligations shall survive termination of these Terms.

PART 11 — ENTERPRISE SERVICES, CORPORATE WELLNESS, HOTELS, GYMS, APIs, B2B RELATIONSHIPS & COMMERCIAL PARTNERSHIPS

11.1 Enterprise Services

Holora may offer services to:

• Corporations
• Employers
• Hotels
• Resorts
• Health clubs
• Fitness facilities
• Educational institutions
• Government entities
• Healthcare organizations
• Sports organizations
• Enterprise customers
• Commercial partners

(„Enterprise Clients“).

Enterprise Services may be governed by separate agreements in addition to these Terms.

11.2 Enterprise Programs

Enterprise Services may include:

• Corporate wellness programs
• Employee wellbeing programs
• Performance optimization programs
• Recovery programs
• Digital wellness platforms
• Educational services
• Marketplace access
• AI services
• Analytics services
• Reporting services

The specific scope of services shall be determined by separate agreements where applicable.

11.3 Hotel & Hospitality Services

Holora may provide services to:

• Hotels
• Resorts
• Hospitality groups
• Wellness retreats
• Vacation destinations

Such services may include:

• Guest wellness programs
• Trainer access
• Recovery services
• Educational content
• Wellness experiences
• AI-powered guidance
• Marketplace access

Holora does not guarantee outcomes arising from hospitality-related services.

11.4 Gym & Fitness Facility Integrations

Holora may partner with:

• Fitness clubs
• Health clubs
• Gyms
• Studios
• Sports facilities
• Wellness centers

for the purpose of delivering integrated services.

Holora does not assume responsibility for operations conducted by third-party facilities.

11.5 Enterprise Data

Enterprise Clients may receive aggregated, anonymized, or otherwise legally permissible reporting and analytics.

Unless expressly authorized and legally permitted:

• Individual user health data shall not be disclosed.
• Personal health information shall not be sold.
• Sensitive information shall remain protected.

Enterprise Clients remain responsible for their own legal compliance obligations.

11.6 Enterprise Responsibilities

Enterprise Clients remain solely responsible for:

• Internal policies
• Employment decisions
• Workplace compliance
• Healthcare compliance
• Regulatory obligations
• Legal obligations

Holora does not assume responsibility for Enterprise Client operations.

11.7 APIs & Developer Access

Holora may provide APIs, integrations, SDKs, developer tools, and technical interfaces.

Use of such tools may be subject to:

• Separate agreements
• Usage limitations
• Security requirements
• Technical restrictions

Holora may suspend or terminate API access at its discretion.

11.8 Commercial Partnerships

Holora may establish partnerships involving:

• Co-branded services
• Joint programs
• Marketing initiatives
• Educational initiatives
• Wellness initiatives
• Technology integrations

Nothing within these Terms shall create legal obligations between Users and commercial partners unless expressly stated.

11.9 Independent Partner Status

Enterprise Clients, gyms, hotels, partners, and service providers remain independent entities.

Nothing contained within these Terms shall create:

• Partnerships
• Joint ventures
• Agency relationships
• Employment relationships

between Holora and such parties.

11.10 No Responsibility for Partner Services

Holora does not control, supervise, direct, or guarantee services provided by:

• Hotels
• Resorts
• Gyms
• Wellness facilities
• Enterprise Clients
• Commercial partners

Users interact with such entities at their own discretion and risk.

11.11 Enterprise Compliance

Enterprise Clients agree to comply with:

• Applicable laws
• Privacy obligations
• Employment obligations
• Industry regulations
• Security requirements

Holora reserves the right to suspend Enterprise Services where compliance concerns arise.

11.12 Future Enterprise Services

The provisions of this section shall apply to future commercial services, partnerships, enterprise programs, APIs, integrations, and technologies introduced by Holora.

11.13 Survival

The provisions of this section shall survive termination of these Terms.

PART 12 — WARRANTIES, DISCLAIMERS & LIMITATION OF LIABILITY

12.1 Platform Provided „As Is“

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM IS PROVIDED ON AN:

• „AS IS“
• „AS AVAILABLE“
• „WITH ALL FAULTS“

basis.

Holora makes no guarantees regarding:

• Availability
• Reliability
• Accuracy
• Performance
• Functionality
• Suitability
• Compatibility

of the Platform.

12.2 Disclaimer of Warranties

To the fullest extent permitted by law, Holora expressly disclaims all warranties including:

Express Warranties

• Statements
• Assurances
• Representations

not expressly contained within these Terms.

Implied Warranties

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Title
• Quiet enjoyment
• System integration

and all similar warranties.

12.3 No Guarantee of Availability

Holora does not guarantee:

• Continuous operation
• Uninterrupted operation
• Error-free operation
• Permanent feature availability
• Future feature availability
• Service uptime

Platform services may be interrupted due to:

• Maintenance
• Upgrades
• Security incidents
• Infrastructure failures
• Third-party failures
• Force majeure events

12.4 No Guarantee of Results

Holora makes no guarantee regarding:

• Health outcomes
• Fitness outcomes
• Weight loss outcomes
• Muscle gain outcomes
• Recovery outcomes
• Longevity outcomes
• Financial outcomes
• Educational outcomes
• Coaching outcomes
• Marketplace outcomes

Results vary between individuals.

12.5 Marketplace Disclaimer

Holora does not guarantee:

• Professional qualifications
• Professional competence
• Service quality
• Service outcomes
• User satisfaction
• Marketplace availability

Users engage Professionals entirely at their own risk.

12.6 AI Disclaimer

Holora does not guarantee:

• Accuracy of AI outputs
• Reliability of AI outputs
• Suitability of AI outputs
• Effectiveness of AI outputs
• Future consistency of AI outputs

AI outputs may contain:

• Errors
• Omissions
• Biases
• Inaccuracies
• Misinterpretations

Users remain solely responsible for decisions made in reliance upon AI-generated information.

12.7 Third-Party Disclaimer

Holora is not responsible for:

• Third-party services
• Payment processors
• Cloud providers
• Device manufacturers
• Wearable providers
• Software vendors
• Enterprise partners
• Advertisers

Holora does not control such parties.

12.8 User Generated Content Disclaimer

Holora does not verify:

• User Content
• Reviews
• Ratings
• Comments
• Marketplace communications
• Public profile information

Users remain responsible for evaluating information independently.

12.9 Professional Content Disclaimer

Professional Content is created and provided by independent Professionals.

Holora does not guarantee:

• Accuracy
• Completeness
• Effectiveness
• Legality
• Professional standards

of Professional Content.

12.10 Security Disclaimer

While Holora implements reasonable safeguards, no system can guarantee:

• Absolute security
• Complete protection
• Perfect confidentiality

Users acknowledge risks inherent in internet-connected technologies.

12.11 Wearables Disclaimer

Holora does not guarantee:

• Sensor accuracy
• Device accuracy
• Device reliability
• Device availability
• Biometric accuracy

Wearable information should not be relied upon for medical purposes.

12.12 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HOLORA SHALL NOT BE LIABLE FOR:

Direct Damages Arising From

• User decisions
• Marketplace services
• Professional services
• AI recommendations
• Wearable information

except where liability cannot legally be excluded.

Indirect Damages

• Lost profits
• Lost opportunities
• Lost business
• Lost revenue
• Lost goodwill
• Loss of reputation
• Loss of data

Consequential Damages

• Business interruption
• Personal losses
• Third-party claims
• Future losses

Special Damages

• Punitive damages
• Exemplary damages
• Incidental damages

whether foreseeable or unforeseeable.

12.13 No Liability for Health Outcomes

Holora shall not be liable for:

• Injuries
• Illnesses
• Medical complications
• Allergic reactions
• Physical injuries
• Psychological injuries
• Death

arising from:

• Exercise
• Training
• Nutrition
• Recovery
• AI recommendations
• Professional services
• User decisions

to the maximum extent permitted by law.

12.14 No Liability for Marketplace Activities

Holora shall not be liable for disputes involving:

• Trainers
• Coaches
• Nutritionists
• Educators
• Creators
• Service providers

including disputes involving:

• Payments
• Scheduling
• Recommendations
• Services
• Communications

12.15 No Liability for Data Loss

Holora shall not be liable for:

• Lost data
• Corrupted data
• Deleted data
• Interrupted access

whether caused by technical failures, security incidents, or other events.

12.16 No Liability for Third-Party Platforms

Holora shall not be liable for damages arising from:

• Apple services
• Google services
• AWS services
• Cloud provider services
• Stripe services
• Third-party integrations

outside Holora’s reasonable control.

12.17 Aggregate Liability Cap

To the maximum extent permitted by law, Holora’s total cumulative liability arising from or relating to the Platform shall not exceed:

The greater of:

(A) One Hundred Euro (€100); or

(B) The total amount paid by the User to Holora during the twelve (12) months preceding the event giving rise to the claim.

This limitation applies regardless of legal theory.

12.18 Essential Basis of Agreement

The parties acknowledge that:

• These limitations are fundamental to the agreement.
• Holora’s pricing reflects these limitations.
• Holora would not provide services on the same terms without these limitations.

12.19 Jurisdictional Limitations

Certain jurisdictions may not permit the exclusion of specific warranties or liabilities.

Where such laws apply, certain portions of this section may not apply.

All remaining provisions shall remain fully enforceable.

12.20 Survival

All disclaimers, limitations of liability, exclusions, caps, protections, releases, and risk allocation provisions shall survive termination of these Terms.

PART 13 — INDEMNIFICATION

13.1 User Indemnification

To the maximum extent permitted by applicable law, Users agree to defend, indemnify, and hold harmless Holora, its affiliates, subsidiaries, officers, directors, employees, contractors, licensors, service providers, technology partners, successors, and assigns from and against any and all:

• Claims
• Demands
• Actions
• Proceedings
• Investigations
• Judgments
• Settlements
• Damages
• Losses
• Costs
• Expenses
• Fines
• Penalties
• Liabilities
• Legal fees
• Professional fees

arising from or relating to:

• Use of the Platform
• Violation of these Terms
• Violation of applicable laws
• User Content
• Marketplace activities
• Professional services
• AI usage
• Wearable usage
• Health-related decisions
• Payment disputes
• Intellectual property disputes
• Fraudulent activities

13.2 Professional Indemnification

Professionals agree to defend, indemnify, and hold harmless Holora against claims arising from:

• Services provided
• Professional advice
• Professional recommendations
• Programs created
• Nutrition plans
• Recovery plans
• Coaching services
• Certifications
• Licensing obligations
• Professional misconduct

Professionals remain solely responsible for their own services and business activities.

13.3 Intellectual Property Claims

Users agree to indemnify Holora against claims alleging that User Content, Professional Content, Creator Content, or Marketplace Content infringes:

• Copyrights
• Trademarks
• Patents
• Trade secrets
• Publicity rights
• Privacy rights
• Intellectual property rights

13.4 Health & Fitness Claims

Users agree to indemnify Holora against claims arising from:

• Exercise participation
• Nutrition decisions
• Recovery decisions
• Supplement usage
• Coaching activities
• Training activities
• Health-related decisions

where such claims arise from User conduct, Professional conduct, or Marketplace services.

13.5 Cooperation

Users shall cooperate fully in the defense of any matter subject to indemnification.

Holora reserves the right to assume exclusive defense and control of any matter subject to indemnification.

13.6 Survival

All indemnification obligations survive termination of these Terms indefinitely to the maximum extent permitted by law.

PART 14 — ARBITRATION, DISPUTE RESOLUTION & CLASS ACTION WAIVER

14.1 Informal Resolution

Before initiating formal legal proceedings, Users agree to attempt good-faith resolution of disputes by contacting Holora directly.

The parties shall attempt to resolve disputes through discussion for at least thirty (30) days before initiating formal proceedings.

14.2 Binding Arbitration

To the maximum extent permitted by law, disputes arising out of or relating to:

• The Platform
• Marketplace services
• AI systems
• Content
• Subscriptions
• Payments
• Privacy matters
• Professional services

shall be resolved through binding arbitration rather than court proceedings.

14.3 Scope of Arbitration

Arbitration shall apply to:

• Contract claims
• Tort claims
• Statutory claims
• Regulatory claims
• Consumer claims
• Business claims

except where applicable law prohibits mandatory arbitration.

14.4 Arbitration Venue

Unless otherwise required by law or agreed by the parties:

• Arbitration shall be conducted in Cyprus.
• Proceedings may occur electronically where appropriate.
• English shall be the governing language.

14.5 Individual Claims Only

Users agree that disputes shall be brought solely on an individual basis.

Users waive the right to participate in:

• Class actions
• Collective actions
• Representative actions
• Mass arbitration actions

to the fullest extent permitted by law.

14.6 Injunctive Relief

Nothing in these Terms prevents Holora from seeking injunctive relief, equitable relief, or protective orders relating to:

• Intellectual property
• Confidential information
• Security matters
• Fraud prevention

in courts of competent jurisdiction.

14.7 Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Cyprus, without regard to conflict-of-law principles.

14.8 Time Limitation

Any claim arising from use of the Platform must be initiated within one (1) year after the event giving rise to the claim unless a longer period is required by law.

14.9 Survival

All dispute resolution provisions survive termination of these Terms.

PART 15 — INTERNATIONAL COMPLIANCE ANNEX

15.1 Global Operation

Holora may operate internationally and may provide services to Users in multiple jurisdictions.

Users are responsible for complying with local laws applicable to their use of the Platform.

15.2 GDPR

Where applicable, Holora intends to process personal information in accordance with the General Data Protection Regulation (GDPR).

Users may possess rights including:

• Access
• Rectification
• Erasure
• Restriction
• Portability
• Objection

subject to legal limitations.

15.3 UK GDPR

Where applicable, Holora intends to comply with the UK GDPR and related UK privacy requirements.

15.4 CCPA & CPRA

For eligible California residents, rights may include:

• Access requests
• Deletion requests
• Correction requests
• Information disclosures

subject to legal exceptions.

15.5 Consumer Protection Laws

Nothing in these Terms limits mandatory consumer protections that cannot legally be waived under applicable law.

15.6 AI Compliance

Holora intends to monitor developments relating to:

• Artificial intelligence regulations
• Consumer protection regulations
• Digital platform regulations
• Emerging technology laws

and may update services accordingly.

15.7 Export Controls

Users agree not to use the Platform in violation of:

• Export control laws
• Sanctions laws
• Trade restrictions
• International compliance obligations

15.8 Anti-Money Laundering

Users may not use the Platform for:

• Money laundering
• Terrorist financing
• Sanctions evasion
• Fraudulent financial activities

15.9 Regulatory Changes

Holora may modify services, policies, or functionality where necessary to comply with legal or regulatory developments.

15.10 Survival

All compliance obligations survive termination of these Terms.

PART 16 — FINAL LEGAL PROVISIONS

16.1 Entire Agreement

These Terms, together with incorporated policies and agreements, constitute the entire agreement between Users and Holora regarding Platform use.

16.2 Severability

If any provision is determined to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

16.3 Assignment

Holora may assign, transfer, delegate, or subcontract rights and obligations under these Terms without restriction.

Users may not assign rights or obligations without Holora’s prior written consent.

16.4 No Waiver

Failure by Holora to enforce any provision shall not constitute a waiver of future enforcement.

16.5 Force Majeure

Holora shall not be liable for delays or failures resulting from:

• Natural disasters
• Pandemics
• Government actions
• Cyberattacks
• Infrastructure failures
• Telecommunications failures
• Labor disputes
• Other events beyond reasonable control

16.6 Electronic Communications

Users consent to receive:

• Notices
• Agreements
• Disclosures
• Communications

electronically.

Electronic communications satisfy legal requirements for written communications where permitted by law.

16.7 Electronic Signatures

Electronic acceptance of these Terms constitutes a legally binding agreement.

16.8 Survival

The following provisions survive termination:

• Intellectual Property
• Payment Obligations
• Indemnification
• Disclaimers
• Limitation of Liability
• Arbitration
• Compliance Provisions
• Survival Clauses
• Any provisions intended by their nature to survive

16.9 Headings

Section headings are provided for convenience only and shall not affect interpretation.

16.10 Contact Information

Questions regarding these Terms may be directed to Holora through official contact channels made available by the Company.

16.11 Effective Date

These Terms become effective upon acceptance by the User and remain effective until terminated in accordance with their provisions.

ANNEX A — USER-TO-USER COMMUNICATIONS

A.1 Communications

Users may communicate through:

• Messaging
• Groups
• Communities
• Events
• Marketplace communications
• Comments
• Forums
• Future communication systems

Holora acts solely as a technology provider facilitating communication.

A.2 No Responsibility For Communications

Holora is not responsible for:

• Statements
• Recommendations
• Opinions
• Advice
• Messages
• Claims
• Promises

made by Users, Professionals, Creators, or third parties.

A.3 Monitoring

Holora reserves the right, but not the obligation, to:

• Monitor communications
• Review reports
• Investigate misconduct
• Remove content

where reasonably necessary.

ANNEX B — CREATOR MONETIZATION

B.1 Creator Status

Creators are independent third parties.

Creators are not employees of Holora.

B.2 Revenue Eligibility

Holora may allow Creators to monetize through:

• Content sales
• Courses
• Subscriptions
• Marketplace services
• Coin redemptions
• Future monetization programs

B.3 No Guaranteed Earnings

Holora makes no guarantees regarding:

• Revenue
• Audience growth
• Visibility
• Monetization success

B.4 Tax Responsibility

Creators remain solely responsible for:

• Tax reporting
• Tax payments
• Regulatory compliance

ANNEX C — ADVERTISING & SPONSORED CONTENT

C.1 Sponsored Content

Holora may display:

• Sponsored content
• Partner content
• Advertisements
• Promotions

C.2 No Endorsement

Display of advertising does not constitute endorsement.

Users evaluate advertised products at their own discretion.

C.3 Advertiser Responsibility

Advertisers remain solely responsible for:

• Claims
• Statements
• Products
• Services

promoted through the Platform.

 

 

ANNEX D — API & DEVELOPER TERMS

D.1 API Access

Holora may provide API access to approved partners.

D.2 Restrictions

API users may not:

• Copy Platform functionality
• Scrape Platform data
• Create competing products
• Abuse system resources

D.3 Revocation

Holora may revoke API access at any time.

 

ANNEX E , CHILD SAFETY & AGE RESTRICTIONS

E.1 Minimum Age

Users must be at least eighteen (18) years of age unless otherwise expressly permitted by Holora.

E.2 Minor Accounts

Holora reserves the right to:

• Suspend accounts
• Request verification
• Remove accounts

where age requirements are not satisfied.

E.3 Child Protection

Holora prohibits:

• Child exploitation
• Child abuse material
• Grooming
• Harmful conduct involving minors

Violations may be reported to appropriate authorities.

ANNEX F — DATA PROCESSING ADDENDUM REFERENCE

F.1 Enterprise Clients

Enterprise customers may be required to enter separate:

• Data Processing Agreements
• Security Agreements
• Compliance Agreements

where applicable.

F.2 Controller / Processor Status

Roles and responsibilities relating to personal data shall be defined in separate enterprise agreements where required.

ANNEX G — SECURITY & CYBERSECURITY

G.1 Security Program

Holora may implement:

• Encryption
• Authentication
• Monitoring
• Logging
• Access controls
• Incident response procedures

G.2 No Absolute Security

No technology system can guarantee complete security.

Users acknowledge inherent cybersecurity risks.

 

ANNEX H , DIGITAL REWARDS, COINS & FUTURE VIRTUAL SYSTEMS

H.1 Virtual Systems

Holora may operate:

• Coins
• Credits
• Rewards
• Loyalty systems
• Engagement systems
• Future virtual economies

H.2 Platform Use Only

Unless expressly stated otherwise:

• Coins are not investments
• Coins are not securities
• Coins are not bank deposits
• Coins are not legal tender

 

ANNEX I — FUTURE TECHNOLOGIES

The Terms apply to future technologies including:

• AI systems
• Wearables
• Biometric systems
• Extended reality systems
• Virtual environments
• Digital identity systems
• Future Human Performance technologies

whether currently available or developed in the future.

 

ANNEX J, REGIONAL CONSUMER RIGHTS

Nothing within these Terms shall limit rights that cannot legally be waived under:

• EU consumer laws
• UK consumer laws
• US consumer laws
• Applicable local laws

Where mandatory laws conflict with these Terms, mandatory laws shall prevail to the extent required.

ANNEX K — NO PROFESSIONAL LIABILITY OF HOLORA

K.1 Technology Platform Only

Holora operates solely as:

• A technology platform
• A marketplace platform
• A communications platform
• A social platform
• An educational platform
• A multimedia platform
• A digital infrastructure provider

Holora does not provide professional services.

K.2 No Employment Relationship

All:

• Trainers
• Coaches
• Nutritionists
• Educators
• Recovery specialists
• Wellness professionals
• Creators

operate independently.

They are not:

• Employees
• Agents
• Representatives
• Partners
• Joint venturers

of Holora.

K.3 No Responsibility For Professional Advice

Holora is not responsible for:

• Advice
• Recommendations
• Programs
• Meal plans
• Training plans
• Recovery plans
• Consultations
• Educational materials
• Opinions

provided by Professionals.

Users assume full responsibility for evaluating Professional services.

K.4 No Responsibility For Professional Credentials

Holora does not guarantee:

• Certifications
• Licenses
• Qualifications
• Experience
• Competence
• Professional standing

of Professionals.

K.5 User Acknowledgement

Users acknowledge that any relationship established with a Professional is entered into voluntarily and at the User’s own risk.

Any claim arising from Professional services shall be directed to the Professional providing the service and not to Holora.

 

ANNEX L , AI IS NOT A PROFESSIONAL

This is another section I strongly recommend.

L.1 AI Is A Tool

Holora AI is a technology tool designed to provide:

• Educational information
• Fitness information
• Nutrition information
• Recovery information
• Lifestyle guidance
• General recommendations

L.2 AI Is Not

Holora AI is not:

• A doctor
• A healthcare provider
• A therapist
• A psychologist
• A dietitian
• A lawyer
• A financial advisor
• An emergency service

L.3 User Responsibility

Users remain solely responsible for all actions taken based on AI-generated outputs.